Embers Concierge is operated by Embers Company Limited, a company registered in Thailand. We provide luxury concierge and villa management services across Thailand. Our website is embersvillas.com and you can contact us at hello@embersvillas.com.
We collect personal information that you voluntarily provide to us when you submit an enquiry through our website or contact us directly. This may include:
We do not collect any payment information through this website. All payment arrangements are handled directly and securely between you and Embers Concierge.
The personal information you provide is used solely for the purpose of responding to your enquiry and delivering the services you request. Specifically, we use your information to:
We will never sell, rent or share your personal information with third parties for marketing purposes.
By submitting an enquiry, you consent to us contacting you by email or WhatsApp to discuss your requirements. If you no longer wish to receive communications from us, you can opt out at any time by replying to any message or emailing us at hello@embersvillas.com.
We retain your personal data only for as long as is necessary to deliver the services you have requested and for a reasonable period afterwards for record-keeping purposes. You may request deletion of your data at any time by contacting us directly.
You have the right to request access to the personal information we hold about you, to request correction of any inaccurate information, and to request deletion of your data. To exercise any of these rights, please contact us at hello@embersvillas.com.
Our website uses only essential cookies required for basic functionality. We do not use tracking cookies, advertising cookies or third-party analytics that collect personal data without your knowledge.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
We take reasonable steps to protect your personal information from unauthorised access or disclosure. Our website is served over HTTPS and all data submitted through our enquiry form is transmitted securely.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@embersvillas.com or via WhatsApp at +66 92 796 2775.