Personal Concierge
01
Your personal
concierge.
One dedicated point of contact for your entire stay in Thailand. We learn your preferences, anticipate your needs, and are available whenever you need us. No scripts. No call centres. Just a real person who knows what you like.
- Pre-arrival itinerary and preference consultation
- 24-hour availability throughout your stay
- Restaurant reservations at the best tables
- Dietary and lifestyle preference management
- Local recommendations from someone who actually lives here
- Flexible — we respond to what you need, when you need it
Villa Experience
02
The villa experience,
perfected.
We work with villa owners and their guests to ensure the property delivers on its full potential. From a beautifully dressed arrival to a seamlessly staffed stay — every touchpoint considered.
- Villa arrival setup, dressing and welcome arrangements
- Personalised Embers Provisions welcome hamper
- Fridge and pantry stocked to your preferences
- Housekeeping, staffing and supplier coordination
- Issue resolution — we handle problems so you don't have to
- Available to villa owners as a preferred guest concierge
Private Chef & Dining
03
Fine dining,
in your villa.
Our signature service. Led by Charlie Dorney — a British chef with 16+ years across fine dining restaurants, superyachts and private estates — we bring restaurant-quality dining directly into your villa. Completely personalised. Utterly seamless.
- Bespoke menu designed around your group and occasion
- All dietary requirements and preferences accommodated
- Wine and beverage pairing available on request
- Full kitchen setup, cooking and service included
- Market sourcing — the freshest, best local produce
- Available for single meals, full-stay chef hire or cooking classes
Events & Celebrations
04
Celebrations
done properly.
Birthdays, proposals, anniversaries, wedding dinners — when the occasion matters, every detail has to be right. We coordinate everything so the experience exceeds what you imagined and you're completely present for it.
- Concept development and creative direction
- Floristry, décor and table styling
- Private chef catering and bespoke menus
- Beverage and wine curation
- Entertainment, photography and additional styling
- Full coordination from concept to close
Transport & Transfers
05
Wherever you need
to be.
Reliable, premium transfers and transport arrangements throughout Thailand. We work exclusively with drivers and operators we trust — clean vehicles, professional service, no surprises on pricing or timing.
- Airport arrivals and departure transfers
- Inter-island boat and ferry coordination
- Private car hire for the duration of your stay
- Day trip and excursion transport
- Seaplane and helicopter arrangements
- All transport booked and monitored on your behalf