From the moment you arrive to the moment you leave — we take care of every detail so you don't have to think about any of them.
Need a chef for one evening, an airport transfer or groceries waiting at the villa? Every Embers service can be booked individually. Full-stay concierge is available for guests who would rather have one person coordinating everything.
Personal Concierge
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One dedicated point of contact for your entire stay in Thailand. We learn your preferences, anticipate your needs, and are available whenever you need us. No scripts. No call centres. Just a real person who knows what you like.
Villa Experience
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We work with villa owners and their guests to ensure the property delivers on its full potential. From a beautifully dressed arrival to a seamlessly staffed stay — every touchpoint considered.
Private Chef & Dining
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Our signature service. Led by Charlie Dorney — a British chef with 16+ years across fine dining restaurants, superyachts and private estates — we bring restaurant-quality dining directly into your villa. Completely personalised. Utterly seamless.
Events & Celebrations
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Birthdays, proposals, anniversaries, wedding dinners — when the occasion matters, every detail has to be right. We coordinate everything so the experience exceeds what you imagined and you're completely present for it.
Transport & Transfers
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Reliable, premium transfers and transport arrangements throughout Thailand. We work exclusively with drivers and operators we trust — clean vehicles, professional service, no surprises on pricing or timing.
Every package is fully customisable, and any service can also be booked on its own. The below gives you a starting point — get in touch and we'll build the right level of support for your stay.
From ฿8,500
A one-off fee covering your villa arrival setup. Everything is ready when you walk through the door. No ongoing concierge management — just a perfect first impression.
From ฿25,000 / week
A weekly retainer for a dedicated concierge on call around the clock. We arrange everything you need throughout your stay — all actual services are quoted and charged separately at transparent rates.
Price on request
For groups, special occasions, and guests who want everything designed end to end. We prepare a clear quote based on your specific requirements, agreed with you before anything is booked — no surprises.
Concierge fees cover planning and coordination. Third-party services and purchases — including chefs, transport, provisions and experiences — may be charged separately where appropriate, and are always confirmed with you before booking.